Job Description
Mariner Engineering is a leader in mobile marine service across Melbourne. We pride ourselves on delivering the highest quality workmanship and premium experience for our customers.
We are a Volvo Penta and Yanmar marine engine dealership, specializing in high-end yacht products. Over our 30-year history we have developed a high performing team and continue to grow, now with this great opportunity for a Parts Advisor.
As Parts Advisor you will provide critical parts support to our service operations, supporting our Technicians and our customers. To succeed in the role you must be energetic, highly organized, hardworking and thrive in a team environment.
What to expect
Our Spotswood location is the hub of our operations, with a busy workshop, showroom, and parts department supporting our mobile service team across Melbourne’s marinas and boatyards.
As a Parts Interpreter, you’ll play a key role in keeping jobs moving by sourcing, ordering, and supplying the right marine parts for both customers and technicians. You’ll handle a wide variety of requests, from routine servicing components to complex repower projects, working across leading brands like Volvo Penta and Yanmar.
Customer service is at the heart of the role — whether it’s assisting boat owners in the showroom, coordinating with suppliers, or supporting our workshop team. You’ll take ownership of your work, stay detail-focused, and contribute to the smooth running of every job, while collaborating with a supportive and highly skilled team.
What you'll do
- Source parts and allocate them to service jobs and customer orders.
- Monitor inventory within the parts system, communicate parts updates and availability with the service team and customers.
- Systematically receive, inspect, and put away stock and special-order parts.
- Identify parts issues and give feedback that will contribute to future improvements.
- Pick up and transport parts using company vehicles or forklift, engaging third parties when necessary.
- Organize information and reports for the service team and general manager.
- Process orders, invoices and payments.
What you'll bring
- Prior experience as a Parts Advisor is an advantage, ideally from a luxury automotive dealership.
- Excellent communication skills and ability to establish and maintain strong working relationships with both the internal team and
- customers.
- A detail oriented, quality mindset and proactive work ethic
- Strong written and verbal communication skills. Experience with Microsoft Office.
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Ability to perform repetitious duties including regular lifting, packing, bending and standing.
- Current Australian driver license.
- Forklift license is an advantage.
What we offer
- Competitive salary package
- Stable business hours
- On the job training from experienced management and technicians
- Supportive team environment
- Certified training in OEM systems
- Attendance at industry events