Parts Manager

    Customer Service
    Spotswood, VIC
    Full-time

    Job Description

    Mariner Engineering is a leader in mobile marine service across Melbourne. We pride ourselves on delivering the highest quality workmanship and premium experience for our customers.

    We are a dealership for premium brands including Volvo Penta, Yanmar, Twin Disc and ZF. Over our 30-year history we have developed a high performing team and continue to grow, now with this opportunity for a Parts Manager.

    As Parts Manager you will not only oversee the supply of parts to our service operations and customers, but also drive improvements in our systems, processes, and sourcing strategies. This role is ideal for someone who thrives on investigative problem-solving, enjoys the challenge of tracking down hard-to-find parts, and is proactive in making the department and business more efficient.

    What to expect

    Our Spotswood location is the hub of our operations, with a busy workshop, showroom, and parts department supporting our mobile service team across Melbourne’s marinas and boatyards.

    As Parts Manager, you’ll play a leadership role in building a best-in-class parts department. You’ll be responsible for sourcing and managing a wide variety of parts, from routine service components to complex custom requirements, across leading brands like Volvo Penta and Yanmar.

    Beyond day-to-day sourcing, you’ll take ownership of improving processes, implementing systems, and creating efficiencies that benefit both the service team and our customers. This is a role for someone who is detail-driven, proactive, and takes pride in continuously improving the way things are done.

    What you'll do

    • Lead the sourcing and allocation of parts for service jobs and customer orders.
    • Investigate and resolve complex or unusual parts requirements using OEM catalogues, supplier networks, and online resources.
    • Monitor and manage inventory within the parts system, ensuring accuracy and efficiency.
    • Develop and implement improvements to parts processes, systems, and reporting.
    • Collaborate with technicians and the service team to ensure seamless job progression.
    • Build and maintain supplier relationships to enhance sourcing speed and reliability.
    • Systematically receive, inspect, and put away stock and special-order parts.
    • Provide reports, insights, and recommendations to management for ongoing business improvement.

    What you'll bring

    • Proven experience in a parts-related role, ideally from automotive, heavy vehicle, marine, or industrial machinery industries.
    • A natural problem-solver with an investigative mindset — someone who digs deep to find solutions.
    • Proactive approach to improving systems, processes, and team efficiency.
    • Strong communication skills and ability to work across both technical teams and customers.
    • Proficiency in inventory management software and Microsoft Office Suite.
    • Detail-oriented, organized, and able to manage multiple priorities.
    • Current Australian driver licence (forklift licence an advantage).

    What we offer

    • Competitive salary package
    • Stable business hours
    • Leadership role with scope to influence and improve the business
    • On-the-job training and OEM system certification
    • Supportive and professional team environment
    • Opportunities to attend industry events

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    Parts Manager | Mariner Engineering Careers